Basilik Flow Privacy Policy
At Basilik Flow, a software development company specializing in task management, workflow automation, and collaboration tools, we are committed to protecting your privacy. This Privacy Policy details how we collect, use, process, and disclose your information when you access or use our services. We adhere to the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect various types of information to provide and improve our services.
- Information You Provide to Us: This includes personal data you voluntarily submit when you register for an account, subscribe to our newsletters, request customer support, or use our task management and collaboration tools. This may include your name, email address, organizational details, and any content you upload or create within our platforms (e.g., tasks, projects, comments, documents).
- Information Collected Automatically: When you access our online platform, we may automatically collect certain information about your device and usage. This can include your IP address, browser type, operating system, referring URLs, access times, pages viewed, and metadata associated with your use of our services. This data helps us understand how our services are used and to improve their functionality and your experience.
- Information from Third Parties: In some cases, we may receive information about you from third-party services, such as analytics providers or integration partners, to enhance our services or for marketing purposes, always in accordance with their privacy policies and applicable laws.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Our Services: This includes operating and managing your Basilik Flow account, providing access to our task management and collaboration features, and ensuring the smooth and secure operation of our platform.
- To Improve and Personalize Services: We analyze usage patterns to understand how our services are used, to develop new features, and to tailor content and functionality to your preferences.
- For Communication: To send you service-related notifications, updates, security alerts, and administrative messages. We may also send you marketing communications about new features or offers if you have opted in to receive them, with the option to unsubscribe at any time.
- For Security and Fraud Prevention: To detect, prevent, and address fraudulent activities, security incidents, and other harmful or illegal activities.
- For Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
3. Legal Basis for Processing Personal Data (GDPR)
We will only process your personal data where we have a lawful basis to do so under GDPR. These include:
- Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract (e.g., providing our software services).
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, preventing fraud).
- Consent: When you have given explicit consent for specific processing (e.g., for certain marketing communications). You have the right to withdraw your consent at any time.
- Legal Obligation: When processing is necessary for compliance with a legal obligation to which Basilik Flow is subject.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
- With Service Providers: We may engage third-party companies and individuals to perform services on our behalf (e.g., hosting, analytics, customer support). These providers are contractually bound to protect your data and only use it for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may share your information for any other purpose disclosed to you, with your explicit consent.
5. International Data Transfers
As an Irish company operating globally, your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA). We ensure that any such transfers comply with GDPR and that appropriate safeguards are in place (e.g., standard contractual clauses, adequacy decisions) to protect your data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer necessary to retain your data, we will securely delete or anonymize it.
7. Your Data Protection Rights (GDPR)
In accordance with GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may require you to verify your identity before responding to such requests.
8. Security Measures
We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, regular security audits, and staff training. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your rights, please contact us:
Basilik Flow 14 Fitzwilliam Square, Floor 3 Dublin, County Dublin, D02 E277 IrelandYou also have the right to lodge a complaint with the Data Protection Commission in Ireland if you are not satisfied with our response or how we handle your data.